COUPON CODES AND WEBSITE DISCOUNTS
We cannot fix orders where a coupon code is not applied at check-out. If in doubt, please contact us at [email protected] PRIOR to completing your purchase.
We will give proper disclosure if a coupon code or discount will not apply to all products. Most coupon codes can be applied to any order on our website.
We have an extended marketing team of bowlers who may advertise their own personalized coupon code. These members of our team are compensated for their coupon code being used, so we encourage you to support your favorite players. Searching for #iambowling or #teamiambowling on social media platforms may help you find our team members and their associated coupon codes.
If a website discount is offered, no code needs to be entered. You will find these website discounts to be automatically applied to your order at check-out. Website discounts may have restrictions based on customer groups. Some website discounts are not available to wholesale customers.
ORDER CANCELLATION POLICIES
Most items ordered on our website are manufactured for your order. For manufactured items, you have 48 hours to cancel or adjust your order. After 48 hours, your order will be inserted into our manufacturing process, where we allow no additional changes to your order.
We do not allow cancellation of items ordered with 7-10 day or rush production. These items receive top priority service from our staff to make sure we meet our shipping deadlines.
ONLINE ORDER STATUS CHANGE
You will receive email notifications when the status of your order has changed. Possible status changes are as follows:
- Awaiting Fulfillment - when we receive your order
- Order in Production Process - for items that need to be decorated or manufactured
- Partially Shipped - we have shipped out some items, waiting for others to be produced
COLOR MATCHING DISCLAIMER
Dye-Sublimation is a process involving 400°F heat. The sublimation name was first applied because the dye was considered to make the transition between solid and gas states, bypassing the liquid state. During this process, 100% polyester fabric is “dyed”. This process is very sensitive to environmental conditions (weather) and the condition of the equipment used. These conditions are constantly changing, leading to slight variations in print. During this process, we do our best to achieve colors desired, but some variations of certain colors can and will be apparent. Therefore, we do not guarantee color matching. The pictures on our website are only representations of the general colors of the design.
INFORMATION ACCURACY POLICY
Our company will be as accurate as possible regarding product names, descriptions, and apparel sizing. Our products are decorated or manufactured by human beings; therefore, each product can have slight variations. If a customer receives a product that he/she feels is not as described, please proceed to read our Shipping & Returns policy here.
VIRTUAL SAMPLE POLICY
Items purchased from this website are not entitled to a virtual sample. Our company will provide all information in regards to jersey design elements, color scheme and Name Addition fonts on each product page.
JERSEY PRODUCT THUMBNAILS
All our jerseys are represented in our product pictures with a SASH collar. The image will not change if you select a different collar style. See the picture below for our collar styles.