COUPON CODES AND WEBSITE DISCOUNTS
We cannot fix orders where a coupon code is not applied at check-out. If in doubt, please contact us at info@iambowling.com PRIOR to completing your purchase.
We will give proper disclosure if a coupon code or discount will not apply to all products. Most coupon codes can be applied to any order on our website.
We have an extended marketing team of bowlers who may advertise their own personalized coupon code. These members of our team are compensated for their coupon code being used, so we encourage you to support your favorite players. Searching for #iambowling or #teamiambowling on social media platforms may help you find our team members and their associated coupon codes.
If a website discount is offered, no code needs to be entered. You will find these website discounts to be automatically applied to your order at check-out. Website discounts may have restrictions based on customer groups. Some website discounts are not available to wholesale customers.
BOWLING BALL PURCHASES
We will only ship bowling equipment from our "PRO SHOP" category to the billing address.
You may purchase Drilling Insurance for your bowling ball purchases at a cost of $4.99. This insurance protects your bowling ball for cracking at the time of drilling. If you pay for Drilling Insurance on your purchase, iambowling.com will replace your bowling ball for free if the following conditions are met at the time your bowling ball is drilled:
- The bowling ball must be purchased from iambowling.com
- Bowling ball must be drilled by a licensed bowling pro shop within 30 days of purchase date.
- Bowling must be returned to iambowling.com for inspection along with receipt from licensed bowling pro shop.
- We will ship out a replacement ball free of charge. If the bowling ball you purchased is no longer available, iambowling.com reserves the right to ship you the newest ball from the same manufacturer, same bowling ball brand, and same product line.
- Drilling Insurance is only valid in the 50 United States and US Territories.
You may purchase Double Warranty coverage for your bowling ball purchases at a cost of $4.99. This extended coverage protects your bowling ball from manufacturer defects (not normal wear and tear) for up to 4 years. The normal warranty offered from the manufacturer at the time of purchase will be doubled if you purchase this coverage. Bowling Ball Manufacturers currently offer warranties from 1-2 years (see warranty information on each bowling ball). We will replace your bowling ball if the following conditions are met:
- Bowling ball must be purchased from iambowling.com.
- Claim must be made prior to double the warranty time of purchased bowling ball from time the time of purchase.
- Bowling ball must be returned to iambowling.com for inspection.
- Double Warranty coverage is only valid in the 50 United States and US Territories.
- This coverage covers manufacturer's defects (see purchased bowling ball box for details) and does not cover normal wear and tear of the bowling ball or damage sustained from a bowling center.
ORDER CANCELLATION POLICIES
All items on our website are custom-made items. When we receive your order, we immediately begin the process of manufacturing your order, or fulfilling your order by pulling items from our warehouse inventory (this only occurs when ordering Read-2-Ship items).
PLEASE MAKE SURE YOUR ORDER IS COMPLETE WITH ALL SELECTIONS THAT YOU DESIRE MADE. WE WILL BE UNABLE TO MAKE CHANGES TO YOUR ORDER ONCE YOU COMPLETE YOUR ORDER.
WE DO NOT ALLOW ORDER CANCELLATIONS DUE TO THE CUSTOM NATURE OF YOUR ORDER. ALL ORDERS ARE FINAL.
ONLINE ORDER STATUS CHANGE
You will receive email notifications when the status of your order has changed. Possible status changes are as follows:
- Awaiting Fulfillment - when we receive your order
- Order in Production Process - for items that need to be decorated or manufactured
- Partially Shipped - we have shipped out some items, waiting for others to be produced
- Shipped
COLOR MATCHING DISCLAIMER
Dye-Sublimation is a process involving 400°F heat. The sublimation name was first applied because the dye was considered to make the transition between solid and gas states, bypassing the liquid state. During this process, 100% polyester fabric is “dyed”. This process is very sensitive to environmental conditions (weather) and the condition of the equipment used. These conditions are constantly changing, leading to slight variations in print. During this process, we do our best to achieve colors desired, but some variations of certain colors can and will be apparent. Therefore, we do not guarantee color matching. The pictures on our website are only representations of the general colors of the design.
For our stock jerseys, names added to the back of the jersey will follow the color scheme of the logos on the jersey. For example, if the logos are black with a white stroke, then any added names will also be black with a white stroke.
INFORMATION ACCURACY POLICY
Our company will be as accurate as possible regarding product names, descriptions, and apparel sizing. Our products are decorated or manufactured by human beings; therefore, each product can have slight variations. If a customer receives a product that he/she feels is not as described, please proceed to read our Shipping & Returns policy here.
VIRTUAL SAMPLE POLICY
Items purchased from this website are not entitled to a virtual sample. Our company will provide all information in regards to jersey design elements, color scheme and Name Addition fonts on each product page.
JERSEY PRODUCT THUMBNAILS
All our jerseys are represented in our product pictures with a SASH collar. The image will not change if you select a different collar style. See the picture below for our collar styles.
SMS MARKETING
The I AM Bowling™ mobile message service (the "Service") is operated by I AM Bowling™ (“I AM Bowling™”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to I AM Bowling™’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of I AM Bowling™ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with I AM Bowling™. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18556726537 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other I AM Bowling™ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +1 855-672-6537 or email info@iambowling.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.